Earnr Support

Earnr Terms are a low risk option for savers seeking our highest rates and not requiring funds for the length of the term. Funds are invested in a diversified pool of Australian major bank deposits and secured loans.

Choose from 6 or 12 month terms, with the choice of interest paid monthly, or at maturity.

Our term accounts are easy to set up and can be opened with a minimum balance of $5,000.

You will need to tell us before the notice date if you do not wish your funds to rollover into a new term.
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When is the notice date?  

For 6 month terms, this is 2 months before the maturity date. For 12 month terms, this is 3 months before the maturity date.

How do I view the notice date? 

You can view notice and maturity dates in the accounts section of the Earnr app and Earnr online.

Log into the Earnr app or Eanr online

• Go to Accounts
• Select From: 6mo or 12mo Terms
• Select the account you wish to view
• The notice and maturity dates will be visible at the top of the screen.

You can request a withdrawal before the notice date by following the steps below:

Log into Earnr (app or online)

• Go to Accounts
• Select From: 6mo or 12 mo terms
• Select the account you want to close
• Select transfer
• Place a transfer for the correct amount from the term account to the Earnr Wallet
• The transfer will take place on the maturity date.

 Can I access my funds before the end of the term?

You should only deposit funds that you know you won't need to access before the end of the term you choose.

We have a duty to manage the best interests of all our members, as such, early withdrawals are generally not permitted.

In the rare event we approve an early withdrawal based on a member demonstrating financial hardship, it will be subject to an early withdrawal fee of 1.925% of the withdrawal amount or $550, whichever is greater.