Earnr Support

How do I update my personal details?

To update your personal information:

1. Log in to the Earnr app or Earnr online
2. Go to Profile (in the app, this is via More)
3. Update the relevant field and save changes

If you'd prefer, you can also contact us directly. We’ll confirm once the update is complete.

How do I update my bank details? 

In order to maintain enhanced account security, you must get in touch with the Earnr team if you wish to amend or update your linked external bank account details.  

In order to start this process, contact Earnr on 1300 332 062 or operations@earnr.com.au

Please note – we will require identity verification and may request copies of recent bank statements during this process to ensure your name, and account details are correct.

How do I update my TFN?  

If you don't have a legitimate tax file number applied to your account withholding tax may be applied, in order to release any withheld interest you will need to update your TFN.

To update your Tax File Number:

1. Log in to the Earnr app or Earnr online
2. Go to Account Holder Detail (via Account Actions if you are in Earnr online, or in the app, via More)
3. Update the relevant field and save changes

 If you'd prefer, you can also contact us directly. TFN’s shouldn’t be shared over email so this would need to be done over the phone – give us a call on 1300 332 062.