Earnr Support

Client funds are overseen by our responsible entity, Primary Securities, who act on our client’s behalf and ensure Earnr is operating in line with both the law and our governing documents.

What is a custodian?

A custodian is an independent institution that holds client money and assets on trust, keeping them separate from a company’s own funds.

At Earnr, your money doesn’t sit with us directly. It’s held by Sandhurst Trustees, a subsidiary of Bendigo and Adelaide Bank. Their job is to:

· Hold your funds safely in a dedicated trust account

· Ensure separation from Earnr’s operating accounts

· Provide oversight to make sure funds are only used in line with the fund rules and regulations

This structure adds an important layer of independent protection for our customers, and ensures the safe return of customer funds in the case of a significant business event impacting Earnr.

What is a responsible entity?

A Responsible Entity (RE) is a licensed organisation that manages a regulated investment fund and ensures it operates according to the law and its governing documents.

At Earnr, our Responsible Entity is Primary Securities Ltd, an Australian Financial Services Licence (AFSL) holder. Their responsibilities include:

· Overseeing the fund’s compliance with ASIC regulations

· Monitoring how Earnr operates the investment strategy

· Approving and reviewing key documents, like the Product Disclosure Statement (PDS)

· Protecting investors’ interests

This extra layer of oversight means our platform is not only independently audited, but also externally supervised—adding strength and accountability to the Earnr structure.

Are Earnr deposits covered by the $250,000 government bank guarantee?

Earnr is not a bank, so the government’s $250,000 deposit guarantee does not apply.

Instead, Earnr protects your capital through:

· Holding 25%of client funds in major Australian Bank deposits

· A low-risk investment portfolio backed by secured Australian property

· A security buffer of over 2.30x client funds (e.g. $230m in secured assets for every$100m in funds)

· Short loan durations and conservative loan-to-valuation ratios

· No exposure to construction or speculative property development

Is there a risk my accounts will not perform as well as expected?

We are legally obliged to tell you that there is risk Earnr may not perform as expected which could result in the loss of capital or income to our members.

We mitigate risk maintaining a large allocation of cash held with major Australian Banks, investing in secured loans only with a target loan to valuation ratio of 55-60% and a target weighted loan tenor of 9-12 months to reduce exposure to property market fluctuations.

Please review the PDS for more information.