Earnr Support

Opening an account with Earnr take just a few minutes. Once you’re verified and funded, you’ll start earning interest – often on the same day.

Who can open an account with Earnr?   

We provide accounts for:

• Individuals
• Joint Individuals
• Sole Traders
• Partnerships
• Companies
• SMSFs
• Trusts

What are the requirements to open an Earnr Account?  

To open an account with Earnr, you’ll need to: 

• Be aged 18 or older
• Reside in Australia or hold a valid visa
• Have a valid Australian address
• Provide a government issued ID (driver’s license or passport)
• For SMSFs, trusts, or companies: additional document may be required.

 Want to invest on behalf of someone else? We support authorised representatives and trust structures.

Setting up your account

Setting up your account is easy and the whole process can be completed in just a few minutes. To set up:  

• Open the Earnr platform (via the Earnr app or Earnr online)
• Enter your email and select Get Started
• Follow the steps and enter additional details as instructed.

Once your identity is verified and you’ve completed the set up process, you’re ready to start earning.

How does Earnr verify my identity?  

We use secure digital verification to make onboarding smooth. To ensure fast and efficient approval:

• Make sure your full name, address and date of birth match your ID
• Use an official ID (driver’s licence or passport)
• Double-check all details before submitting.

What if verification fails?

If your details can’t be verified automatically, we may ask for additional documents such as:

• A photo of your ID
• A photo of you holding your ID
• A copy of a recent bank statement or utility bill to confirm your address.

We’ll let you know exactly what’s required and a member of the team will guide you through the process.

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Enhanced Due Diligence

Occasionally, and in line with our policy of maintaining the highest levels of account and platform security, we may ask for additional documentation or evidence of your source of funds. This is a standard process across the finance industry, and is designed to help keep Earnr clients safe.